Privacy Policy

What we collect

• Account data: name, email address, company, and a salted hash of your password.
• Usage data: for each API request, the endpoint, the key used, a timestamp, status, latency, credits charged and the identifier you looked up (for example a VIN). This powers your usage logs and billing.
• Payment data: handled by Stripe. We store Stripe customer and invoice references and never see or store full card numbers.
• Technical data: IP address and user agent for security, rate limiting and abuse prevention.
• Messages: anything you send through the contact form.

How we use it

To provide and secure the Service, bill you, respond to support requests and meet legal obligations. We do not sell personal data and do not use your request data for advertising.

Who we share it with

Service providers that help us operate the Service: hosting and database, payment processing (Stripe), email delivery and our upstream vehicle-data providers, which receive the identifier needed to fulfil your request. They are bound to process data only on our instructions.

Retention

Account data is kept while your account is open. Request logs are kept for as long as needed for billing, security and support and then deleted or aggregated. Billing records are retained as required by tax law.

Your rights

You can access, correct, export or delete your personal data, and object to certain processing, by contacting support@autoparse.io. You can edit your profile and revoke API keys from the console at any time.

Security

Passwords are hashed with scrypt, API keys are stored only as one-way hashes, upstream credentials are encrypted at rest, and traffic is encrypted in transit.

Cookies

We use a strictly necessary session cookie to keep you signed in to the console. We do not use advertising cookies.